Questions
Answers to some of the frequently asked questions about buying art from ShawNshawN direct.
What do I do about framing and/or stretching a canvas?
Some of my work is on wood panel and many of the larger works are on unstretched canvas. For any of the wood panel works, you can simply hang right on the wall. With these works, a frame is optional. Some of my smaller canvases are ready to hang; frame is optional. I paint most works black on the sides. Check your local framer for frame costs. On my unstretched canvases, you will at a minimum require stretcher bars and to stretch the canvas. This will run from $100-200 depending on the local framer cost. Framing is optional after that. I recommend using a local framer so they can do the job right and preserve your painting well.
Some of my work is on wood panel and many of the larger works are on unstretched canvas. For any of the wood panel works, you can simply hang right on the wall. With these works, a frame is optional. Some of my smaller canvases are ready to hang; frame is optional. I paint most works black on the sides. Check your local framer for frame costs. On my unstretched canvases, you will at a minimum require stretcher bars and to stretch the canvas. This will run from $100-200 depending on the local framer cost. Framing is optional after that. I recommend using a local framer so they can do the job right and preserve your painting well.
How long does shipping take?
It can range up to 5 days from purchase date.
It can range up to 5 days from purchase date.
How do you pack the art to ship?
I will use saran wrap type of plastic to coat the painting. The next layer is bubble wrap around the whole painting. Then I build a box to fit the painting from scratch.
Which shipping service do you use?
I vary from US Postal Service, UPS and Fedex depending on cost. These services are all similar and will be insured in case the shipper loses your painting/print in shipment. I will provide the tracking number as well so you can easily track the shipment as well.
I vary from US Postal Service, UPS and Fedex depending on cost. These services are all similar and will be insured in case the shipper loses your painting/print in shipment. I will provide the tracking number as well so you can easily track the shipment as well.
I live outside the US, do you ship to other countries?
For International sales I use Saatchi Online shop to sort out international shipping for me. If you don't see a work, email me and I can list it there to process. Saatchi helps me process all the customs forms to get safely to your house.
Which credit card processor do you use?
I use Stripe, Apple Pay, Android Pay, or Paypal to process credit cards right on the site.
What is your return policy?
I give 100% refund for any painting purchase up to 1000 days from purchase date. The buyer needs to pay return shipping. Hand-made paintings are subject to exchange only. Prints and art books are non-refundable.
Can you match wall paint to painting colors?
ColorSnap is an option to buy Sherwin-Williams wall paint that match a particular painting. The intent is if you want to have your wall match the painting in complimentary colors. Below is the website link to upload art photos and match your wall colors to the painting you want to buy:
Can you match wall paint to painting colors?
ColorSnap is an option to buy Sherwin-Williams wall paint that match a particular painting. The intent is if you want to have your wall match the painting in complimentary colors. Below is the website link to upload art photos and match your wall colors to the painting you want to buy:
How do I know if a painting will look good on my wall?
If you don't want to repaint, you can send me an email with the walls you are thinking of and I can use my software to send you back the painting on the wall virtually. You can send me wall photos and I can give you a sample of how it will look on your wall or similar wall settings.
What is a Certificate of Authenticity? Why is this important?
Each work comes with a Certificate of Authenticity that this is the original. When you decide to sell back to the art market, this will be the document a gallery or auction house will ask for, so it definitely adds to your long term value of the work bought. If you buy from other artists, I would ALWAYS ask for the Certificate of Authenticity otherwise you are devaluing the resale value from the get go. Some artworks on other online galleries are from China mass produced and copied, so this Certificate of Authenticity proves it is original.
How many paintings have you sold?
Over my lifetime I have sold 400 paintings.
Do you have a gallery?
I did for several years in Berkeley, CA. Currently, I do pop-up events in Indiana/Ohio, which you can check below:
I did for several years in Berkeley, CA. Currently, I do pop-up events in Indiana/Ohio, which you can check below:
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Do you offer financing on art?
Yes, I am now partnering with Art Money, who works with over 1400 art galleries to provide a 10 month plan. You only pay 10% extra. An example of $1000 purchase price is below. In option #2, I would send you an invoice to process via Art Money, who then pays me the artist. Credit application takes less than 2 days and I ship as soon as I am paid by Art Money.
* the example assumes shipping for simplicity
Do you offer financing on art?
Yes, I am now partnering with Art Money, who works with over 1400 art galleries to provide a 10 month plan. You only pay 10% extra. An example of $1000 purchase price is below. In option #2, I would send you an invoice to process via Art Money, who then pays me the artist. Credit application takes less than 2 days and I ship as soon as I am paid by Art Money.
* the example assumes shipping for simplicity
I can't figure out how the shop works, can you help me directly?
Do you have an About Me page?
Yes, go to the link below to learn more about my personal story and interviews as an artist.
Do you have an About Me page?
Yes, go to the link below to learn more about my personal story and interviews as an artist.
Do you do commissioned paintings or murals or NFTs?
Yes, it can take from 2-3 weeks depending on the project. See more info below:
How often do you mail out the newsletter?
My newsletter goes out about once a week generally. You get a free Top 3 Art Scams guide to sign up. You can sign up below:
Do you have a privacy policy?
Yes, you can find more detail below. Basically, I never share email with 3rd parties ever.